JL Books Terms & Conditions

JL Books Privacy Policy

This privacy policy sets out how JL Books uses and protects any information that you give JL Books when you use this website. JL Books is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. JL Books may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th March 2011.

What we collect
We may collect the following information:

Name and title
Contact information including email address and contact telephone number
Demographic information such as address and postcode
other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to allow us to complete business transactions we undertake with you and to understand your needs and provide you with a better service, and in particular for the following reasons:

We use the data you supply to us solely for the purposes of your customer relationship with us.
We do not rent or sell our list of customers to third parties. We will only communicate with you in ways which you have control over. You can change your communication settings at any time in your account. If you provide a phone number when placing an order or registering for an account, we will only contact you if we have an urgent enquiry regarding a specific order.
We may use the information to improve our products and services.
If you have signed up to our newsletter service, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If at any time you can decide you no longer wish to receive these emails you can unsubscribe using the link at the end of the email, or from within your account on the website.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit A2, Houghton Business Centre, Lake Road, Houghton Le Spring, DH5 8BJ. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

JL Books Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by JL Books and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of JL Books. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, JL Books takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.